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Exchange And Return Policy

 

We want you happy but If you are not completely satisfied with your purchase, please return the item(s) back to us within 14 Days of receipt(We cannot accept the customer being away at the time of delivery as a valid reason for a late return. ) :

 

  • All returns must be unworn, unwashed, and still have the original tags attached.  All returns must be in the condition they were received. We will be more than happy to issue you a full refund in the form of credit to use in future purchase at milanoparco.com.
  • Returns which have make-up, fake tan, other marks / stains, odours of smoke / perfume or items which have had tags removed will NOT be refunded. These items will be re-sent to the orginal delivery address at the expense of the customer.
  • We recommend shipping packages with registered mail, as we are not responsible for lost packages or stolen packages. Without proof of receipt and delivery, Milano Parco will not issue return credit. Please note that original shipping fees are non-refundable and return shipping costs are the customer's responsibility.
  • Please include original invoice in the return.The returns must be sent back with all packaging intact  in an "as new" condition that you would expect to receive an item in.  Please fold The item - items returned "inside out", rolled or in an unfolded state cannot be refunded.  Such items will be returned to you at your expense.
    • Sale items 
      Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
    • The cost of returning the item to us is your responsibility unless the item is faulty or you have received an incorrect order please email us at info@milanoparco.com 

    Thank You
    milanoparco.com

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